Accept photos to resolve minor pending inspection items

About this recommendation

Safety inspections often identify minor items that need to be fixed before passing inspection, such as repairing a window or purchasing a newer crib. These minor items need to be validated by an inspector and require a return visit.

Allowing foster families to send photos to confirm the resolution of minor pending items will prevent delays in the licensing process.

How to do this

  • Create a list of inspection items that can be resolved via photograph, like beds, smoke detectors, and home repairs.
  • Instruct families with a minor pending item to email a photograph once the item has been resolved. Store the photo with the family’s file. Here is a sample email for this practice.
  • If you’re creating or currently use a foster family online portal, request the ability for families to upload attachments, which would include these photos. Here is a sample IT request to add such a feature.

Anticipated costs and benefits

Costs

Benefits


  • Low to no cost
  • Save staff time by reducing the need for return visit
  • Reduce the amount of time to complete the inspection process
  • Prevents the loss of placement options

Outcome data

We are still collecting concrete data.

Who's doing this

2 of 54 states and territories have implemented this recommendation.

  • Indiana
  • Rhode Island